Network Operations Technician

Reston, VA

JMN is looking for a Network Operations Technician in Reston, Virginia. The chosen candidate must be experienced in Microsoft Office software suite, Excel and Outlook.  The working hours are generally:  7am-3pm. If you are looking for a great opportunity with a growing company, contact JMN today!

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Receive, analyze, monitor and resolve network problems in a timely fashion with minimal guidance from senior technicians or supervisor.
  • Opening trouble tickets for various customers
  • Answering incoming telephone calls
  • Responding to network alarms and customer emails
  • Documenting/updating customer account data

 

REQUIRED QUALIFICATIONS

  • High school or equivalent
  • 2 years formal electronics training or equivalent knowledge through experience
  • Associates Degree in related field preferred
  • Minimum 2 yrs related telecommunications experience or 1 yr as NOS with satisfactory or better performance
  • Industry certifications, related experience in the military and physical line or protocol experience is preferred
  • Basic knowledge of UNIX operating system is a plus

 

J.M. Neil is an EOE, M/F/V/D